Using Your Key Card
The Onity card key system has several codes that will indicate the status of the lock when a card is inserted and removed. There are only two lights on the lock— a red LED and a green LED. Singly or in combination the lights can help diagnose a lock or explain why a card is not accepted.
Below is a guide to help you understand the light codes.
![]() | Solid green light, no red light Valid card inserted. (Door unlocks for four seconds or until the handle is turned) |
![]() | Solid red light, no green light Invalid card inserted. (Card expired, card not valid for door) |
![]() | Red light appears 6 seconds after card is removed, no green light Unreadable card inserted. (Card is blank, damaged or inserted incorrectly) |
![]() | Solid green and red lights Lock is waiting for user's PIN. (Red light turns off after valid PIN is inputted) |
![]() | Blinking green light, no red light Door is in an unlocked state, no card required to enter the room. (Lock remains unlocked until "double swipe" or automatic lock) |
![]() | Blinking red light, no green light Blocked door. (Door has been blocked from all users) |
![]() | Alternating green and red lights Deadbolt engaged or access outside of valid time zone. |
![]() | Solid green light, blinking red light Low batteries. (Contact your CA immediately to have the batteries replaced) |
Steps to update your card
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