Shannon Flugstad

Portrait of Shannon Flugstad by water

Shannon Flugstad
  • Computer Science
  • Mathematics

Class of: 2004

iPad Apps

Brief description of responsibilities: 
I work in the New Product Development department at Thomson Reuters. I am responsible for making sure our products are easy and enjoyable to use. To do this, I observe our customers using our products and report to the designers and developers on what worked and what didn't. I then recommend changes to the product's design.

Briefly describe one of your more interesting projects or assignments to date: 
When the iPad first came out, I was assigned the role of business lead for my team's first app. I worked closely with the designers and developers to communicate which features to build and how they should work. It was a very exciting time to work on an iPad app. Design best-practices and usability research methods had not yet been established or well documented. We likened the experience to the Wild West because of the lack of rules and the freedom to take different design approaches.

Briefly describe a notable memory from your days at Carroll:
During my first CS class my freshman year, Professor Rose called on me to answer something about IF statements. I knew from then on I better pay attention. Some of my fondest memories include working with my professors. One of Carroll College's greatest strengths is the professors and their knowledge and passion for what they teach as well as their willingness to help after class.

A piece of advice for prospective Carroll Computer Science students:
A piece of advice for prospective Carroll Computer Science students: A degree in Computer Science opens the doors to a vast number of career opportunities including but not limited to programming. For example, I've combined my CS degree with my interests in design and psychology to build a career that allows me to research how people use technology and how to design intuitive products.