FERPA, the Family Educational Rights and Privacy Act, requires that Carroll College obtain a signed request from a student before releasing any confidential information, including a student’s academic transcript. All orders must be placed online through the National Student Clearinghouse and paid by credit card.
Unofficial Transcripts - current students only
Currently enrolled students may download a PDF of their unofficial transcript through Carroll College Self-Service. After logging into Self-Service through Carroll Apps, select "Academics" from the left-hand navigation and then choose "Unofficial Transcript." Unfortunately, this option is not available to alumni and former students.
Ordering an Official Transcript - current students, alumni, and former students
Due to the COVID-19 pandemic, mailed transcript orders may be delayed 2 to 3 days before being mailed regardless of delivery method chosen. Electronic transcript orders (delivery method of PDF or Electronic Transcript Exchange) are encouraged during this time. Some electronic orders may also be delayed 2 to 3 days if "Needs Research" or "Hold for Restrictions" message is displayed after placing the order.
- Go to the National Student Clearinghouse transcript ordering site.
- You will need a valid credit card and email address to complete your order. You will also be required to provide your Social Security Number or Carroll College ID number.
- The site will provide instructions for placing your order, including delivery options and fees. See below for more information.
- To track the status of an order you have already placed, visit the National Student Clearinghouse transcript order status tool.
You may order your transcripts using the following methods:
- PDF Transcripts
Electronic PDF Transcripts orders are the quickest method of delivery; however, it is the responsibility of the requestor to ask the recipient (college, employer, or school) if they accept electronic pdf transcripts as "official".
- Hold for Pickup
Hold for Pickup transcripts are sealed and printed on secure paper. If you select this option, the system will automatically generate an email stating your transcript is ready, however, this is a manual process which requires 1 to 3 business days for processing. You will receive an email from Carroll College when your transcript is ready for pickup.
Mailed official transcripts are sealed and printed on secure paper and sent via U.S. Postal Service or by a contracted delivery courier service.
The base cost for a transcript is $10.00 no matter the delivery method (PDF, Hold for Pickup, or Mail). You will be able to review costs before completing your order.
Carroll College offers FedEx or USPS Priority Mail delivery for orders needing expedited or international mail service. Transcripts are processed within 24 hours, excluding weekends, and mailed via FedEx (no weekend or holiday deliveries, cannot deliver to P.O. Boxes) or USPS Priority Mail (no weekend or holiday deliveries). Fees for FedEx or USPS Priority Mail delivery are in addition to other transcript charges. Please refer to the rate table below.
|FedEx & Priority Mail Rates|
|FedEx - International||$60.00|
|FedEx - Standard Overnight (USA)||$40.00|
|USPS Priority Mail (USA only)||$20.00|
Important Transcript Notes
Transcripts will not be released until all outstanding debts to the College have been satisfied. Transcripts can be ordered using any major credit card. Your credit card will be charged when Carroll College sends your transcript(s). Order updates will be emailed to you along with text messages if you desire. You may also track your transcript order online.
Enrollment Certificate or Good Student Discount Certificate
For an enrollment verification:
- Sign in to your Okta account.
- Choose Myhub transcripts/Student Clearinghouse MYHub.
- Choose Download Certificates.
- Prior to the term starting, you will want to choose an Advanced Registration Certificate.
- Once the term has started, choose Current Enrollment Certificate or All Enrollment Certificate.
A good student discount certificate is also an option for current or previous students with final grading.
Degree and Enrollment Verification
Potential employers and educational institutions can use the nation’s trusted source for education verifications to take the guesswork out of student enrollment, degrees, and certifications. Verify Carroll Degrees or Enrollment
Please call the Carroll College Registrar’s Office at (406) 447-5435 or email firstname.lastname@example.org.