Carroll is committed to helping students with disabilities experience and enjoy equal access throughout their college career.

The purpose of the accessibility services office is to create equal access for students with disabilities to the full college experience in and out of the classroom. In order to ensure that students with disabilities can experience and enjoy equal access throughout their college career, faculty, staff, and administrators are provided with guidance and training regarding their specific roles.

This office will provide a “level playing field” for students who, due to disability, face an extraordinary challenge to their learning processes or otherwise to their ability to enjoy the full college experience. An appropriately accommodated student will face the same academic standards as any other student and will otherwise be treated as any other student is treated.

Our Campus Map indicates accessible parking locations and accessible building entrances and we have also created an Accessible Route Map(link is external) that displays accessible parking, entrances, and routes.

Apply for Accessibility Services

If you believe that you need an accommodation based on the impact of a disability, please contact Kelly Zimmerman in order to discuss your specific needs and to determine a reasonable accommodation plan. In order to receive support services for a disability, you will need to fill out our application and include thorough and up-to-date documentation of the disability.

Application for Support Services
for Students with Disabilities

Kelly Zimmerman, Director of Accessibility Services, Borromeo Hall 119 at (406) 447-4470 or

Carroll students requesting accommodations for academic, medical (emotional support animal, physical mobility, housing), or dietary reasons, please complete this form:  Carroll Accommodation Request

Food Allergy, Special Diet, and Nutrition Accommodation

Do you have specific dining needs you would like addressed and want to set up a meeting with Sodexo?  Please click on the link below and fill out the form. Sodexo will reply to your form within three business days. Student meetings will be scheduled Monday through FridaysNutrition Accommodations Form


The list of accommodations, below, is not meant to be exhaustive. Through consults with each student and assessment of the student's disability documentation, the Accessibility Services Coordinator will build an accommodation plan that suits the particular needs of the individual student.

Accommodations: Tests

We provide testing services for students with disabilities that include an alternate testing site and test proctors.

  • Extra time for tests
  • Quiet test taking
  • Test reader
  • Scribe

Accommodations: Lectures/Classes

  • Preferential seating
  • Note takers
  • Lecture recordings
  • Note taking with laptop

Accommodations: Other

  • Electronic textbooks
  • Parking Pass
  • Alternative Seating (Chair, desk, etc)


  • Natural Reader
    • Text-to-speech
    • Free download, User friendly
  • eReader
    • Text-to-Speech
    • Free download
  • PDF Equalizer
    • Text-to-Speech
    • Allows reading of PDF documents
    • Cost: $99.95
  • Dragon Speak
    • Speech-to-Text & Text-to-Speech
    • Very easy and fast; program “learns” your speech patterns; grows more effective with persistent use
    • Cost: $99.99
  •  Vital Source
  • Learning All
    • Audiobook website (Audiobooks only)
    • Provide reading software for audiobooks
    • User friendly
  • eBooks
    • Easy to use search engine
    • Has textbooks and novels
    • Buying option e-texts (Not free)
  • Project Gutenberg
    • Free books online, only books with expired copyrights
    • No textbooks
  • Book Share
    • Free membership
    • World’s largest online library of accessible reading materials for people with print disabilities
    • Books, textbooks, newspapers, and magazines
  • Note: Check out and the textbook publishers to see if e-texts are available.
  • Tech Matrix
    • Website is user friendly
    • 300 products
  • C-Pen
  • Able Data
    • Objective information about assistive technology products and services, including distributors of technology products by state, and links to literature and publications on assistive technology.
  • The Family Center on Technology and Disability
    • Provides information on transitioning disability students from high school to college in regard to assistive technology.

Complaint Process

The Board of Trustees of Carroll College support the right of students with disabilities to have access to appropriate avenues for complaint when they believe their rights according to the Americans with Disabilities Act of 1990 (ADA) as amended, or Section 504 of the Rehabilitation Act of 1973 as amended have been violated. The College has adopted this policy and the procedures below to address such alleged violations promptly and equitably. Read the Americans with Disabilities Act (ADA) Student Complaint Policy

The College has adopted a set of Equal Opportunity Grievance Procedures. These procedures may be used when a faculty, staff, or student believes there has been a violation of Carroll College’s Equal Opportunity Policy (including discrimination or harassment based on a protected class, sexual misconduct, or retaliation) or other equal opportunity laws by a faculty, staff member, student, or vendor or other non-employee. The procedure also addresses complaints or reports of retaliation against those who have opposed practices prohibited under Carroll’s Equal Opportunity Policy, those who have filed complaints or reports under this policy, and those who have testified or otherwise participated in enforcement of this policy or Carroll’s Equal Opportunity Policy.

Questions from Students?

The Student Handbook contains the Notice of Nondiscrimination, student Title IX policy, Equal Opportunity Statement, Disabilities and Access policies (including the complaint process), and the Equal Opportunity Grievance Procedures.  Current and prospective students with questions about accommodations for academic, housing or medical reasons may contact Carroll's Director of Accessibility Services:

Kelly Zimmerman- Director of Accessibility Services
(406) 447-4470
119 Borromeo Hall
Carroll College
1601 North Benton Avenue
Helena, MT 59601

Questions from Employees?

All employees can find anti-discrimination, protections, and accommodation policies in the Staff Handbook. The Faculty Handbook, available to faculty on MyCarroll, contains additional anti-discrimination, protections, and accommodation statements under Article IX: Personnel Policies. Any employee or applicant for a position should contact the Director of Human resources to file a discrimination complaint, report discrimination, or ask questions regarding accessibility or accommodation in the workplace:

Karla Smith- Director of Human Resources
(406) 447-5501
214 O'Connell Hall
Carroll College
1601 North Benton Avenue
Helena, MT 59601

Questions from Visitors?

Campus visitors should contact the Visit Coordinator in the Office of Admission at (406)447-4384 or email to schedule their visit. The College is able to provide accommodations to anyone visiting campus, including, but not limited to, prospective students and families, athletic event spectators, alumni, or conference/event attendees. Our Campus Map indicates accessible parking locations and accessible building entrances and we have also created an Accessible Route Map that displays accessible parking, entrances, and routes.

Accessibility Hotline

If you have an immediate accessibility need, please contact our 24/7/365 On-Call Phone at (406) 459-0540.  For nonemergent accessibility needs, please contact the Campus Safety and Security Office:

Jason Grimmis - Director of Campus Safety and Security
(406) 447-4404
113 Borromeo Hall
Carroll College
1601 North Benton Avenue
Helena, MT 59625

Snow Removal Plan

The Carroll College Director of Grounds continuously monitors winter snow conditions between hours of 6:00am- 10:00pm. This monitoring is used to determine snow accumulation and priorities for snow removal. Once snow has accumulated roughly 1 inch in depth the entire grounds crew is summoned to campus to remove snow with typical start time of 6:00am. A Bobcat is used to remove snow on roadways/parking-lots with a priority given to clearing accessible parking, sidewalks and accessible routes are swept with Toro revolving broom, and ramps/stairs are cleared with blowers and shovels. Custodial staff is responsible for clearing 20 feet from their respective building entrances with a priority given to accessible entrances and routes. Carroll hires a third-party vendor to clear the apartment complex.

Typical order of operation for each grounds crew member are as follows:

  • Grounds Director clears main roads, then moves to open parking lots, then picks up remaining lots as traffic moves throughout the day.

  • Associate Grounds Director clears high use sidewalks (campus interior) then moves out to less used sidewalks (campus perimeter).

  • Grounds Technician and available Student Workforce clear ramps and steps in order of highest use, Campus Center, Simperman Hall, St Charles east entrance and south stairs, O’Connell east ramp/stairs then other buildings as time allows.

  • Custodial staff clear 20 feet from their building entrances start of shift.

These routines are repeated as necessary until the end of the 8 hour workday. The Director of Grounds then monitors snow accumulation until 10:00pm to determine the need for overtime for full time staff and use student workforce when and where it’s possible.

During these routines especially in high snow accumulation over extended storms, snow piles are sometimes strategically placed for removal and disposal via skid-steer and dump vehicle at the end of storms. Snow piles will not block accessible parking or routes.

With 63 acres of roadways, parking, sidewalk, ramps and stairways, Carroll College prioritizes snow removal of different areas based on sun exposure, slope, accumulation, and pedestrian/vehicle traffic patterns. Accessible parking and paths of travel are given specific care in regards to prompt snow removal. Please contact Facilities leadership by emailing or calling (406)447-5420 for questions or concerns regarding snow removal.