Counseling Services at Carroll College
Counseling Services offers confidential personal and crisis counseling for students to help them achieve their academic and personal goals. Individual counseling sessions address issues such as stress/anxiety, depression, relationship difficulties, academic concerns, sleep issues, alcohol and other drug use and suicide. Counseling Services is located in the Wellness Center on the ground floor of St. Joseph wing in Our Lady of Guadalupe Hall.
Counseling Services is able to provide referral to mental healthcare professionals in the Helena community for students who are in need of long-term counseling, psychiatric services, or the treatment of mental health issues with medication. As with all referrals to health care providers, billings for services are handled by the health care professional with the student's insurance provider.
What is counseling?
Counseling is a process that involves the development of a trusting, confidential professional relationship that focuses on personal problems. At Carroll, it is an opportunity for you to talk with a counselor who is objective and is a skilled listener for the purpose of helping you clarify issues; gain insight into your thinking, feeling, and behaving; and mutually developing a plan to accomplish your goals.
Who can receive counseling?
Counseling is offered to all Carroll students free of charge, and all sessions are confidential. (Your privacy is protected by Montana State Code/Law.)
Why counseling?
Almost all students experience difficulties from time to time that can interfere with their success or sense of well-being. Some of the issues often encountered are, but are not limited to, relationships, stress, depression, sleep difficulties, anxiety, eating issues, thoughts about death or suicide, sexual/gender identity concerns, low self-confidence, sexual trauma, making life decisions and many more. Professional assistance is available to help you navigate the obstacles successfully.
When is counseling offered?
Our normal office hours are Monday-Friday, from 9:00 AM until 4:00 PM. We are closed for lunch from noon to 1:00 PM. Emergency cases are seen the very same day; please indicate to our office manager that you are in crisis. (For after-hours emergencies contact the Residence Life, On-Call Director @ 406-459-0540.)
How do I make an appointment?
Call our Administrative Assistant @ 406-447-5441 or email wellnesscenter@carroll.edu to schedule an appointment that works for you. Making your first appointment can take a lot of courage, but give counseling a try... a lot of students do.
Where is counseling services?
We are located in the Wellness Center in the basement of the freshman residence hall, Guadalupe Hall.
What Students Are Saying About Counseling Services (25/26 Academic Year)
Counseling Services regularly offers students the chance to provide feedback on their counseling experience:
My counselor was knowledgeable about my issues and concerns.
Strongly agree - 97.14%
Neutral - 2.86%
Disagree - 0%
I would recommend Counseling Services to a friend.
Strongly agree - 77.14%
Mostly agree - 20%
Neutral - 2.86%
Disagree - 0%
Counseling helped me improve or maintain my academic standing.
Strongly agree - 65.71%
Mostly agree - 14.29%
Neutral - 17.14%
Disagree - 2.86%
Counseling helped me manage or improve my emotional health and/or well-being.
Strongly agree - 68.58%
Mostly agree - 25.71%
Neutral - 5.71%
Disagree - 0%
Additional comments from students:
- Regular counseling services were very helpful, as well as the ease of setting up appointments or canceling them.
- The most helpful thing about my counseling experience was having someone with an unbiased perspective about my life to talk with.
- The most helpful part of my counseling experience was having a consistent space to talk openly without feeling judged. It helped me organize my thoughts and better understand my emotions. I also appreciated the practical coping strategies that I could apply in my daily life.
- The availability of the counselors was helpful.
- It was very nice to have readily available counseling services that were able to get me in the next day after scheduling. This made it easy to balance college and counseling. The tools I gained in counseling even improved my grades.
- I felt heard and understood.
- Counseling helped me learn to manage my emotions better and stop myself from spiraling. I was contemplating dropping out, improving my mental health and my ability to help myself has lead me to stay at Carroll College.
- The Wellness Center helped me to feel like I had somewhere to belong here. At a time where I felt like nobody wanted me here, I could rely on my session to keep grounded.
