Residential Living & Student Life

Our Residence Halls will be open, and our residential environments, dining services, and student activities will continue to be tailored to balance health and safety.  We will also continue to follow the guidance of the Lewis & Clark Public Health Department to help prevent and contain outbreaks of the COVID-19 virus.  Each member of the Carroll College community should take responsibility for prevention by regularly wiping down commonly touched surfaces and engaging in the practice of social distancing, even when one is not sick.

Isolation & Quarantine Plan

Carroll College has developed a plan to keep the Carroll community as safe as possible. The following information articulates expectations and guidance for Carroll College community members related to COVID-19. Updated expectations and guidance will be provided as information and protocols are developed.

  • Definitions
    • Isolation - Involves a mandatory separation of students who have tested positive for the virus from other community members who are not ill.  Individuals will be required to remain in isolation for the duration recommended by Public Health.
    • Quarantine - Involves mandatory separation of students that have been identified as a close contact with someone who has tested positive for COVID-19 from other community members.  Quarantine may also be required of individuals who have COVID-19 symptoms, have been tested and are awaiting the results of the test.  Quarantine will be required whenever such intervention is recommended by Public Health authorities. Carroll College community members will be required to remain in quarantine for the duration recommended by Public Health. Isolation - Involves a mandatory separation of students who have tested positive for the virus from other community members who are not ill.  Individuals will be required to remain in isolation for the duration recommended by Public Health. Each member of the Carroll College community should take responsibility in prevention by regularly wiping down commonly touched surfaces, including doorknobs, and engaging in the practice of social distancing, even when one is not sick.
       
  • Reporting Isolation or Quarantine - Students who are engaging in isolation or quarantine at the direction of Public Health officials must notify the College as follow:
    • All students must notify the Wellness Center by calling 406.447.5441.
      • Students who live off campus will be provided with instruction and counsel about how to engage in isolation or quarantine, and will be directed to fill out the COVID-19 Reporting Form to notify the support team that the student may need some support.
      • For students who live on campus, Wellness Center staff will direct students to the COVID-19 Reporting Form, which informs Residential Life & Housing (RLH) staff that the student has a need for quarantine or isolation support such as food, a different room, academic assistance, etc.
      • All students will receive instruction to contact the Wellness Center staff should their symptoms worsen.
         
  • Triage Information Relevant for Students - The defining symptoms of COVID-19 are a fever AND cough or shortness of breath. Students who are experiencing either of these symptoms should call the Wellness Center at 406.447.5441. In order to reduce the risk of transmission of disease to other students, students should not, as a first step, come into the Wellness Center in person. Wellness Center staff will triage and assess patients over the phone. Students who are beyond the scope of our Wellness Center to treat will be assisted in accessing a higher level of assessment and care through referral to Urgent Care or a local care provider.
     
  • Provision for Food Service - Sodexo staff will prepare meal boxes (three meals/day) for all students in self-isolation, isolation, or quarantine who live on campus. Food preference and a meal request form will be provided to allow students to inform Sodexo of food needs, preferences, and any allergies/accommodations. To ensure that this option is only utilized by those who have the need, the food preference and a meal request form will be sent to students by Residential Life and Housing (RLH) after the student or the Wellness Center has notified RLH of the student’s need.
     
  • Academic Adjustments - If necessary, the Saints Success Center staff will contact students in self-isolation, isolation, and quarantine to review options for continuing their schoolwork. Students should send a Faculty Notification to their instructors and advisor(s), notifying them of their current situation. For questions regarding academic support, students can contact the Saints Success Center by calling 406.447.5532 or emailing awalstad@carroll.edu. Students may also schedule appointments through Handshake. Phone appointments will be available for students who are in self-isolation, isolation, and quarantine – students should select the appropriate appointment type.
     
  • Ongoing Monitoring of Impacted Students - Residential Life & Housing staff will retain a roster of students who are known to be engaging in self-isolation, isolation, and quarantine. If an emergency response is required to those students, responding staff will wear masks and other protective equipment. Whenever Residential Life & Housing or Campus Security staff are aware of an emergency response by external first responders to such a student, Carroll College staff will inform the external first responders of the student’s status in self-isolation, isolation or quarantine.
     
  • Important Contact Information
    • Wellness Center: 406-447-5441
    • Human Resources: 406-447-5501
    • Saints Success Center: 406-447-5532
    • RLH Senior Staff on Call: 406-459-0540
    • Dean of Students: 406-447-4530
    • Campus Ministry: mlenneman@carroll.edu or dicasey@carroll.edu
       
  • Housing and Meal Service Plan for Impacted Students - Several areas on campus are reserved to house students needing to isolate or quarantine.  Students who are placed in isolation or quarantine by Public Health officials will be assigned a room in one of the locations. The following steps will be taken:
    • When RLH is notified of a student’s status and need for a room, staff will identify a room for assignment and create a temporary access card for the student. The temporary access card will be provided to the student by the RLH Staff.
    • Students will receive an information sheet that provides instructions and guidance for the isolation or quarantine period.
    • The assignment will be noted on a shared Google sheet.
    • Meals will be organized and delivered through a process of a shared Google sheet with Sodexo, and a Meal Delivery Team that includes a person who calls for volunteers, a person who pulls delivery destinations from the Google Sheet, and a team of volunteers who will take meals from Sodexo to the students at meal times.  All meals will be delivered by being placed outside of the door to the room; staff delivering the meals will place the meal(s) outside the door of the student’s room and knock on the door to alert the student that their meal is being delivered, and then leave.
    • When the isolation or quarantine period has expired, the student will contact RLH to let them know they are exiting the room. Students may be released any time after 3pm of their release date.  The temporary access card will be placed on the dresser or counter in the room or delivered to Borro 131 the following day.
    • When students exit a quarantine or isolation room, the room will be marked as empty and ready for cleaning on another Google sheet to notify Facilities and Housekeeping so that the room may be cleaned, disinfected and reset for use by another student.
    • Once the room has been cleaned, disinfected, and resupplied, Facilities will update the Google sheet, indicating that the room is ready to be used.
       
  • Isolation and Quarantine Instructions for Students On Campus- Support During Self-Quarantine - The following offices are available to support you:

In the event that you need to reach out for support, notify one of the support lines above and provide your location and that you are in self-isolation, isolation, or quarantine. Share your reason for reaching out and the nature of the emergency. Carroll staff will respond as appropriate to the reason or emergency for which you are calling.

  • Meals - Meals will be provided by Sodexo Dining Services if requested.  Meals will be delivered to the appropriate rooms at 9am, 1pm and 5pm Monday through Friday, and at 10am and 5pm on Saturday and Sunday. 
     
  • Cleaning and Other Supplies - General supplies have been provided for the duration of the student’s stay. These include tissues, bathroom tissue, trash bags and hand soap.  Cleaning supplies have also been provided in the designated quarantine and isolation rooms. These include paper towels and disinfectant spray.  students are to use the disinfectant spray to clean all hard surfaces on a daily basis, specifically, high use surfaces (counters, doorknobs, bathroom surfaces, sink faucets, etc.)  For replenishment of any cleaning supplies, students should request such supplies through facilties@carroll.edu.
     
  • Requesting and Receiving Supplies - If supplies or personal items are needed beyond what has been provided or what students brought into isolation or quarantine, RLH can assist with replenishing them. Mail can be delivered by the Student Life team as well.  Students should call 406.459.0540 for assistance with any of the above items.  If Carroll College is able to provide any supplies, items will be delivered to the student’s door, and the person delivering the items will knock and leave. To restrict contact with others, friends and family are discouraged from bringing items directly to students.
     
  • Trash Removal - A trash receptacle and liners have been provided in each room. The trash receptacle is for all waste, including used cleaning supplies.  Students are asked to be sure that all trash is thrown away inside of the black liners. Trash should be tied up and placed just outside the entrance door to the room. Students should then email facilities@carroll.edu to alert Facilities that trash is ready to be picked up.
     
  • What to do in the event of an emergency? - In the event of an emergency, call 911 and inform them of where you are staying and then state your emergency. After speaking with dispatch, if you are able, call Campus Security to notify Carroll staff of your emergency and that 911 has already been contacted. Upon arrival of Carroll College staff, see “Entry into Your Space by Carroll College Staff” for instructions on what you are to do when others are entering the space.
     
  • Entry into Your Space by Carroll College Staff - Individuals in isolation or quarantine are not permitted to have guests or visitors or to leave the space (except for medical support). If support is needed and a Carroll College staff member must enter your space, you must place a mask over your nose and mouth before opening the door.

Protocols for Residence Halls - The following measures are planned for the residence halls:

  • Visitors/Guests - The following will apply per Phase:
    • Phase 1 - Visitors/guests are not permitted in the residence halls.
    • Phase 2 - Visitors/guests are not permitted in the residence halls.
    • Phase 3 - Visitors/guests are permitted in the residence halls per the guest policy. All visitors/guests must register with Residential Life & Housing via a form through eRezLife.
  • Social Distancing and Face Covering Requirements - The following will apply per phase:
    • Phase 1 - Students living in the residence halls are limited to the floor on which they have been assigned and must use the restroom facilities on that floor only. Communal areas will be closed.  Face coverings must be worn outside of the room for which the student is assigned. Residents may not have guests in the residence halls.  Students who don’t reside in a building, but are entering that building for classes or services, must wear a face covering inside the building at all times.
    • Phase 2 - Students living in the residence halls are limited to the floor on which they have been assigned and must use the restroom facilities on that floor only.  Face coverings must be worn outside of the room for which the student is assigned.  Residents may not have outside guests in the residence halls.  On agreement of roommates, one guest that also lives in the same residence hall per roommate can be in the room, but when any guest is in the room, all must wear face coverings and stay as distant as possible.  Students who don’t reside in the building, but are entering that building for classes or services must wear a face covering inside the building at all times.  Communal areas such as lounges and kitchens will be open to student use if social distancing can be maintained, meaning 6’ between people.  Communal kitchens will be available, but no utensils will be available for communal use.  Strict cleaning and sanitation of the areas between uses will be enforced with closure of the area if cleaning and distancing is not followed.
    • Phase 3 - Students living in the residence halls are able to be on any floor in their assigned building and may visit other residence halls during posted hours. 
  • Out-of-State Students - The following will apply per Phase:
    • Phase 1 - Students returning to residence halls or campus apartments from outside the state of Montana are required to complete a 14-day self-quarantine before access will be granted. Students will complete a health questionnaire and submit it to RLH staff before moving in. 
    • Phase 2 - Students returning to residence halls or campus apartments from outside the state of Montana are recommended to complete a 14-day self-quarantine in their home before traveling to Carroll. 
    • Phase 3 - Students returning to residence halls or campus apartments from states and/or cities with high infection rates are encouraged to complete a 14-day self-quarantine in their home before traveling to Carroll. 

COVID-19 Protocol

Student Activities

The following will apply per phase:

  • Phase 1 - All activities are cancelled through this phase.  C.A.M.P. outings may occur if social distancing guidelines are able to be met through the duration of the activity.
  • Phase 2 - Small group activities may take place with limited participants, based on facility space and ability to maintain social distancing guidelines. Students may be required to wear a face covering during the activity if social distancing guidelines are not able to be met for the duration of the activity.
  • Phase 3 - Events and activities will resume with continued considerations for health and safety.

HAC, C.A.M.P. Equipment, Golf/Ski Passes

The following will apply per phase:

  • Phase 1 - The Hunthausen Activity Center will be closed through this phase.  Equipment will not be rented out and passes will not be sold.
  • Phase 2 - The Hunthausen Activity will be open Monday through Friday from 6am to 10pm and from 10am to 10pm on Saturdays and Sundays.  The College will perform daily enhanced cleaning from 8am-3pm.  Fitness Classes will not be offered during Phase 2. The following protocols must be followed while using the HAC and rental equipment:
    • If you have any COVID-19 symptoms, you must refrain from using the HAC. 
    • It is mandatory that everyone wipe down machines or equipment before and after use.  
    • Disposable towels will be used, please put towels in the garbage after cleaning.
    • Those using free weights shall maintain six feet of separation, except when a spotter is necessary. In this instance, workout groups shall be limited to two people.  
    • Only every other machine will be available to use at this time.  (Signs have been placed letting you know what machines are available).  
    • Social distancing must be maintained in dressing rooms and other common areas. No congregating in these areas is allowed.  
    • Only registered members can use the facility - no day passes, guest passes or walk-ins.
    • Face coverings are encouraged to be worn by guests when possible. 
    • The sitting areas are closed for use.  
    • A sanitation procedure is in place for any equipment going out and coming in. 
    • You must sanitize the C.A.M.P. items you have used before returning them to the HAC.
  • Phase 3 - The Hunthausen Activity Center, C.A.M.P. Equipment and Golf/Ski Passes will all resume normal business operations with continued enhanced cleaning to ensure the health and safety of our community.

Residential Dining

To ensure the health and safety of all, the following protocols have been put in place for residential dining.

  • Phase 1 - The following will apply: 
    • Grab & go meals only.
    • Face coverings required for staff and customers.
    • Placement of floor markers that indicate 6’ distancing in areas where people may need to stand in line.
    • Continued cleaning and sanitation through the day.
    • Assess the health of all employees at the beginning of each shift.  Send home anyone with symptoms of any kind. 
    • Ensure constant handwashing by employees when not wearing gloves.
  • Phase 2 - The following will apply: 
    • Meals served through the cafeteria line by Sodexo employees wearing face coverings and gloves. 
    • Assess the health of all employees at the beginning of each shift. Send home anyone with symptoms of any kind. 
    • Face coverings required for staff and customers.
    • Placement of floor markers that indicate 6’ distancing in areas where people may need to stand in line.
    • Limit capacity to 75% of normal operations to allow for adequate group spacing. 
    • Allow no more than 10 people at a table.
    • Increasing table spacing by removing tables or marking tables as closed.
    • Clean all surfaces accessible to customers between use, including tables and chairs.
    • Remove tabletop items, including condiments, menus, napkins, and décor.
    • Serve food on paper plates and use plastic single use napkins and cutlery.
    • Use bottled beverages or serve beverages.
    • Provide tissues and no-touch disposal receptacles through the facility.
    • Place hand sanitizer at the entrance of the dining facility and at food lines.
    • All surfaces touched by customers, as well as frequently touched surfaces, such doorknobs, handrails, and light switches will be frequently wiped down and disinfected.
  • Phase 3 - Normal business operations unless otherwise directed by the State, while continuing to practice health and safety protocols with enhanced cleaning, handwashing and distancing when possible.

Wellness Center

The following will apply per phase:

  • Phase 1 - The Wellness Center is open with limited hours for pre-scheduled appointments only. The nurse is available during regular business hours for consultation via phone or Zoom. All counseling appointments will be conducted via Zoom.
  • Phase 2 - The Wellness Center is open to all students, faculty and staff during regular business hours. A Nurse is also available during regular business hours for consultation via phone or Zoom.  Students need to schedule appointments for counseling services.
  • Phase 3 - The Wellness Center is open to all students, faculty and staff during normal business hours. Walk-ins are welcome for health services. Students need to schedule appointments for counseling services.

Modifications to Campus Code of Conduct

Failure to adhere to and/or cooperate with Institutional directives related to social distancing, face covering requirements, and/or other policies related to COVID-19, may result in required participation in the formal student conduct process. (See Code of Student Conduct, Article V: 8, 10, 11)