Residential Living & Student Life

Our Residence Halls will be open for the fall 2020 semester. This will require a wide range of innovative practices and approaches. Our Student Life staff will adjust residential environments, dining services, and student activities to balance health and safety with building community and campus life.

Quarantine/Isolation Plan for Summer and Fall

Carroll College has developed a plan to keep the Carroll community as safe as possible. The following information articulates expectations and guidance for Carroll College community members related to COVID-19. Updated expectations and guidance will be provided as information and protocols are developed.

The Carroll College community will engage in precautionary prevention measures to reduce the spread of infection. Such measures include:

  • Wash hands OFTEN with soap and water for at least 20 seconds
  • Avoid touching eyes, nose or mouth
  • Clean living/working areas with household disinfectants, especially phones and commonly touched surfaces
  • Use an alcohol-based (60-95% alcohol concentrate) hand sanitizer if soap and water are not available
  • Avoid close contact with people who are sick, and stay over 6 feet away from others;
  • Cover mouth and nose with a tissue or sleeve (not hands) when coughing or sneezing, then wash hands
  • Eliminate or decrease contact with others and STAY HOME if you begin to feel sick
  • Drink plenty of fluid, normally about 72 ounces per day
  • Stay active, eat nutritiously and get good sleep

Each member of the Carroll College community should take responsibility in prevention by regularly wiping down commonly touched surfaces, including doorknobs, and engaging in the practice of social distancing, even when one is not sick.

  • Definitions
    • Self-isolation - Involves students and employees (hereafter “Carroll College community member”) isolating themselves from other community members due to symptoms of COVID-19, including fever, cough, or shortness of breath. Such isolation is achieved, for example, by ill students not attending classes or dining in communal spaces; or by employees not reporting to work on campus. Carroll College community members are encouraged to engage in self-isolation if they are experiencing a fever with either a cough or shortness of breath. Self-isolation should continue until a community member has been asymptomatic for at least 24 hours without the use of anti-fever medication.
    • Isolation - Involves a mandatory separation of ill Carroll College community members from other community members. For the purpose of the COVID-19 plan, isolation will likely be required of individuals who have tested positive for COVID-19. Isolation will be required of Carroll College community members whenever such intervention is recommended to the community member by Public Health authorities. Criteria may involve symptoms and exposure. Carroll College community members will be required to remain in isolation for the duration recommended by Public Health.
    • Quarantine - Involves mandatory separation of Carroll College community members from other community members because they have been contacted by Public Health authorities as having ben in close contact with someone who has tested positive for COVID-19. For the purpose of the COVID-19 plan, quarantine also will likely be required of individuals who have symptoms consistent with COVID-19 and have been tested, and are awaiting the results of the test. Quarantine will be required of Carroll College community members whenever such intervention is recommended to the community member by Public Health authorities. Criteria may involve symptoms and exposure. Carroll College community members will be required to remain in quarantine for the duration recommended by Public Health.
    • Self-Quarantine - Involves isolating Carroll College community members who are well, but who may have been exposed to the virus. Self-Quarantine will be required of Carroll College community members whenever such intervention is recommended to or required by Public Health authorities. Criteria may involve symptoms and exposure. Carroll College community members will be required to remain in quarantine for the duration recommended by Public Health. In addition, any Carroll College community member traveling to the United States from a country classified at Level 3 by the Centers for Disease Control will be required to adhere to the following:
      • Engage in self-quarantine off campus for a period of 10 days from their date of departure from the affected area, and
      • Notify Carroll College of their travel at least 72 hours prior to their return to campus. Employees should notify their Supervisor, while students should notify the Wellness Center. Should individuals engaging in self-quarantine become ill with fever, cough or shortness of breath, they may be required to engage in isolation.
      • Social Distancing - Involves remaining out of congregate settings, avoiding mass gatherings, and maintaining distance (approximately 6 feet) from others when possible, and wearing a face covering when distance cannot be kept.
         
  • Reporting Illness - Carroll College community members who are engaging in isolation or quarantine at the direction of Public Health officials must notify the College as follow:
    • Students must notify the Wellness Center; Residential Students must also notify the Residential Life and Housing (RLH) Senior Staff on Call at 406.459.0540. They must notify their faculty of their need to be absent from face-to-face classes and work with faculty to make arrangements for participating in classes remotely for a period of time.
    • Employees must notify their Supervisor and Human Resources.
       
  • Triage Information Relevant for Students - The defining symptoms of COVID-19 are a fever AND cough or shortness of breath. Students who are experiencing either of these symptoms should call the Wellness Center at 406.447.5441. In order to reduce the risk of transmission of disease to other students, students should not, as a first step, come into the Wellness Center in person. Wellness Center staff will triage and assess patients over the phone. Students who are beyond the scope of our Wellness Center to treat will be assisted in accessing a higher level of assessment and care through referral to Urgent Care or a local care provider.
     
  • Self-Isolation for Students - All students who are engaging in self-isolation should report symptoms to the Wellness Center. Students should also e-mail their professor to alert the faculty member of their absence. Students who expect to miss three days or more of classes and need assistance in communicating with faculty should contact the Saints Success Center. Students living on campus will be provided with a Wellness Kit to support their isolation. When students are assessed by the Wellness Center staff or other health professionals as needed to engage in self-isolation, the following will apply:
    • All students will be provided counsel about their options, including the possibility of returning home to be with family during their period of isolation. Each case is different and guidance will be provided through Public Health and/or the Wellness Center.
    • Students who live off-campus will be provided with instruction and counsel about how to engage in self-isolation.
    • For students who live on campus, the Wellness Center staff will:
      • Review best practices for self-isolation.
      • Notify Residential Life and Housing if the student has not already done so.
      • With the student’s permission, notify Sodexo staff and the Saints Success Center, in order to ensure the student receives meals and academic support.
      • Provide students with a Wellness Kit that includes tissues, hand sanitizer, disposable thermometers, anti-fever medication, and an isolation mask.
    • All students will receive instruction to contact the Wellness Center staff should their symptoms worsen.
       
  • Provision for Food Service - Sodexo staff will prepare meal boxes (three meals/day) for all students in self-isolation, isolation, or quarantine who live on campus. Food preference and a meal request form will be provided to allow students to inform Sodexo of food needs, preferences, and any allergies/accommodations. To ensure that this option is only utilized by those who have the need, the food preference and a meal request form will be sent to students by Residential Life and Housing (RLH) after the student or the Wellness Center has notified RLH of the student’s need.
     
  • Academic Adjustments - If necessary, the Saints Success Center staff will contact students in self-isolation, isolation, and quarantine to review options for continuing their schoolwork. Students should send a Faculty Notification to their instructors and advisor(s), notifying them of their current situation. For questions regarding academic support, students can contact the Saints Success Center by calling 406.447.5532 or emailing awalstad@carroll.edu. Students may also schedule appointments through Handshake. Phone appointments will be available for students who are in self-isolation, isolation, and quarantine – students should select the appropriate appointment type.
     
  • Ongoing Monitoring of Impacted Students - Residential Life & Housing staff will retain a roster of students who are known to be engaging in self-isolation, isolation, and quarantine. If an emergency response is required to those students, responding staff will wear masks and other protective equipment. Whenever Residential Life & Housing or Campus Security staff are aware of an emergency response by external first responders to such a student, Carroll College staff will inform the external first responders of the student’s status in self-isolation, isolation or quarantine.
     
  • Important Contact Information
    • Wellness Center: 406-447-5441
    • Human Resources: 406-447-5501
    • Saints Success Center: 406-447-5532
    • RLH Senior Staff on Call: 406-459-0540
    • Dean of Students: 406-447-4530
    • Campus Ministry: mlenneman@carroll.edu or dicasey@carroll.edu
  • Housing and Meal Service Plan for Impacted Students - Three areas have been identified for isolation and quarantine of resident students:
    • The former ANZ house on Lyndale Avenue
    • Several campus apartments
    • St. Mary side of Guadalupe Hall for men
       
  • At this time, it is anticipated that these areas will not have students living in them, so will be available when the Crisis Management Team determines there is a need. Students who are placed in isolation or under quarantine by Public Health officials will be assigned a room in one of the three locations. The following steps will be taken:
    • The Wellness Center will notify Residential Life & Housing of the student’s status and need for a room.
    • Residential Life and Housing staff will identify a room for assignment and create a temporary access card for the student. The temporary access card will be provided to the student by the RLH Senior Staff on Call.
    • Students will receive an information sheet that provides instructions and guidance for the isolation or quarantine period.
    • Residential Life & Housing will send the student a food preference and meal request form to request meals during the isolation or quarantine period.
    • The assignment will be noted on a shared google sheet between the Wellness Center,
    • Residential Life & Housing, and Facilities.
    • The student will complete a food preference and information form to receive meals for the duration of their isolation or quarantine period.
    • The RLH Senior Staff on Call will be notified by Sodexo on a daily basis when meals are ready to be delivered. The RLH Senior Staff on Call may request assistance in delivering meals. All meals will be delivered by being placed outside of the door to the room; staff delivering the meals will place the meal(s) outside the door of the student’s room. After leaving the hallway, the RLH staff member will call or text the student notifying them that their meals have arrived.
    • When the isolation or quarantine period has expired, the student will complete an electronic check-out form. The temporary access card will be placed on the dresser in the room.
    • Once the check-out form is received, Residential Life & Housing will notify Facilities and Housekeeping so that the room may be cleaned, disinfected and reset in case it is needed by another student.
    • Once the room has been cleaned and disinfected, Facilities will update the google sheet, indicating that the room is ready to be used. Residential Life & Housing will resupply the room with appropriate items.
       
  • Self-Isolation, Isolation, and Quarantine Instructions - Support During Self-Quarantine - The following offices are available to support you:

In the event that you need to reach out for support, notify one of the support lines above and provide your location and that you are in self-isolation, isolation, or quarantine. Share your reason for reaching out and the nature of the emergency. Carroll staff will respond as appropriate to the reason or emergency for which you are calling.

  • Meals - Meals will be provided by Sodexo/Dining Services if requested. Residential Life and Housing will provide a request form that needs to be submitted as soon as possible to ensure that Sodexo is able to accommodate requests. Sodexo will notify Residential Life and Housing when meals are ready, and Residential Life and Housing will deliver the meal(s) to the hall once per day; bringing nutritionally balanced breakfast, lunch and dinner options. Bottles of water and a supply of fruit and snacks are provided in each room for student consumption. During self-isolation, isolation, or quarantine individuals will be cautioned NOT to order food from restaurants, GrubHub, UberEats, or other food delivery services. They should not ask friends, family, or anyone to bring them food directly. Self-isolation, isolation, and/or quarantine means they are to restrict contact with others.
     
  • What to do in the event of an emergency? - In the event of an emergency, call 911 and inform them of where you are staying and then state your emergency. After speaking with dispatch, if you are able, call Campus Security to notify the Carroll staff of your emergency and that 911 has already been contacted. Upon the arrival of Carroll College staff, see “Entry into Your Space by Carroll College Staff” for instructions on what you are to do when others are entering the space.
     
  • Entry into Your Space by Carroll College Staff - Individuals in self-isolation, isolation, or quarantine are not permitted to have guests or visitors or to leave the space (except for medical support). If support is needed, and a Carroll College staff member must enter your space, you must place a provided medical mask over your nose and mouth before opening the door.
     
  • Cleaning and Other Supplies - General Supplies have been provided for your stay. These include tissues, bathroom tissue, trash bags, hand soap.  Cleaning supplies have also been provided in the room. These include paper towels and disinfectant spray.   Use disinfectant spray to clean all hard surfaces on a daily basis, specifically, high use surfaces (counters, doorknobs, bathroom surfaces, sink faucets, etc.)  If you run out of cleaning products or need additional supplies during your time within self-isolation, isolation, or quarantine, contact Residential Life & Housing by calling 406.459.0540.
     
  • Requesting and Receiving Supplies - If you need supplies or personal items beyond what has been provided for you or what you brought into self-isolation, isolation, or quarantine, please contact Residential Life and Housing by calling 406.459.0540 and a senior staff member can assist you in locating needed items. If Carroll College is able to provide any supplies for you, items will be delivered to your door. After items are left at the entrance to your room, the person delivering items will contact you by phone via call or text message once they leave the building. You may then collect your items from outside your door. To restrict contact with others, do NOT ask friends, family, or others to bring supplies to you. In the event, you need to arrange for items to be delivered to you from friends/family, contact Residential Life and Housing first for specific instructions to coordinate delivery.
     
  • Trash Removal - A trash receptacle and liners have been provided for you within the room. Use the trash receptacle for all waste, including used cleaning supplies, ensuring that the trash is thrown away inside of the black liners. Once you are ready to dispose of your trash, tie up and place trash just outside the entrance door to the room. Contact Residential Life & Housing by calling 406.459.0540 to alert RLH senior staff that trash is ready to be picked up.

COVID-19 Protocol

Summer and Fall Semester Student Activities

The following will apply per phase:

  • Phase 1 - All activities are cancelled through this phase.  C.A.M.P. outings may occur if social distancing guidelines are able to be met through the duration of the activity.
  • Phase 2 - Small group activities may take place with limited participants, based on facility space and ability to maintain social distancing guidelines. Students may be required to wear a face covering during the activity if social distancing guidelines are not able to be met for the duration of the activity.
  • Phase 3 - Events and activities will resume with continued adherence to social distancing guidelines.

HAC, C.A.M.P. Equipment, Golf/Ski Passes

The following will apply per phase:

  • Phase 1 - The Hunthausen Activity Center will be closed through this phase.  Equipment will not be rented out and passes will not be sold.
  • Phase 2: Summer - The Hunthausen Activity Center will reopen for the beginning part of this phase from 4pm to 7pm during the summer. This will be a slow re-opening so that we can monitor how well everyone is able to follow the rules and guidelines. Students, employees and the spouses of employees are all welcome to use the facility. We will not be allowing guest passes during this time as per the guidelines.  
  • Phase 2: Academic Year - The Hunthausen Activity will be open Monday through Friday from 6am to 8am and again from 3pm-10pm.  The College will perform daily enhanced cleaning from 8am-3pm.  The HAC will be closed on Saturdays and Sundays until further notice.  An electronic reservation system will be used to make sure numbers are monitored and controlled in the building.  Fitness Classes will not be offered at all for the first semester. The following protocols must be followed while using the HAC and rental equipment:
    • If you have a fever, shortness of breath, a cough, or other COVID-19 symptoms, you must refrain from using the HAC. 
    • It is mandatory that everyone wipe down their machine or the equipment they will be using before and after usage.
    • Disposable towels will be used, please put your towels in the garbage after cleaning.
    • Those using free weights shall maintain six feet of separation, except when a spotter is necessary. In this instance, workout groups shall be limited to two people.  
    • Only every other machine will be available to use at this time.  (We have signs letting you know what machines are available).  
    • Social distancing must be maintained in dressing rooms and other common areas. No congregating in these areas may be allowed.  
    • Only registered members can use the facility - no day passes, guest passes or walk-ins.
    • Face coverings are encouraged to be worn by guests when possible. 
    • The sitting areas are closed for use.  
    • A sanitation procedure is in place for the any equipment going out and coming in. 
    • You must sanitize the items you have used before returning them to the HAC.
  • Phase 3 - The Hunthausen Activity Center, C.A.M.P. Equipment, Golf/Ski Passes will all resume normal business operations with continued enhanced cleaning to ensure the health and safety of our community.

Fall Semester Contingencies for Orientation

Students will be placed in cohorts in early summer, with an Orientation Leader assigned to each cohort. Orientation Leaders will facilitate Zoom meetings to foster connections among new students. The College will shift content for large group orientation sessions to Moodle and make these sessions available during the summer months. Small group activities will be hosted on campus, keeping students in cohorts based off of State guidelines.  This cohort will be consistent for the duration of the orientation program. Other changes will include the following:

  • Meals/Dining Services - staggered meal times and use of outdoor venues.
  • The Orientation schedule will be shortened due to much of the content being shared virtually.
  • We will plan for staggered move-in times for new students and returning students across multiple days.
  • Orientation staff focus will be on assisting students in their transition to Carroll, and on-going engagement through the fall semester.

Fall Semester Plans for Residential Life & Housing (RLH)

The following measures are planned for the residence halls:

  • To allow for social distancing during move-in, staggered arrivals and move in times will be set up and communicated to the students.  New students will be assigned a move-in time on either August 14th or August 15th; returning students will be assigned a move-in time on either August 15th or August 16th.  Residential Life & Housing will notify residents who submitted their housing materials on or before June 8th of their assigned move-in date and time on June 15th. Residents who submit materials after June 8th will receive an email with their assigned move-in date and time on the Friday after their housing materials have been received. 
  • Residential Life & Housing will also conduct special training on public health measures and signs/symptoms of COVID-19 for all RLH staff.  
  • Signage and traffic flow markers will be placed to promote social distancing in confined areas within the residence halls. Stairwells may be identified as “up only” or “down only” if needed. 
  • Visitors/Guests - The following will apply per phase: 
    • Phase 1 - Visitors/guests are not permitted in the residence halls.
    • Phase 2 - Visitors/guests are not permitted in the residence halls.
    • Phase 3 - Visitors/guests are permitted in the residence halls per the guest policy. All visitors/guests must register with Residential Life & Housing via a form through eRezLife.
  • Social Distancing and Face Covering Requirements in Residence Halls
    The following will apply per phase:
    • Phase 1 - Students living in the residence halls are limited to the floor on which they have been assigned and must use the restroom facilities on that floor only. Communal areas will be closed.  Face coverings must be worn outside of the room for which the student is assigned. Residents may not have guests in the residence halls.  Students who don’t reside in a building, but are entering that building for classes or services, must wear a face covering inside the building at all times.
    • Phase 2 - Students living in the residence halls are limited to the floor on which they have been assigned and must use the restroom facilities on that floor only.  Face coverings must be worn outside of the room for which the student is assigned. Residents may not have outside guests in the residence halls. On agreement of roommates, one guest that also lives in the same residence hall per roommate can be in the room, but when any guest is in the room, all must wear masks and stay as distant as possible. Students who don’t reside in the building, but are entering that building for classes or services must wear a face covering inside the building at all times. Communal areas such as lounges and kitchens will be open to student use if social distancing can be maintained, meaning 6 ft of distance between people. Communal kitchens will be available, but no utensils will be available for communal use. Strict cleaning and sanitation of the areas between uses will be enforced with closure of the area if cleaning and distancing is not followed.
    • Phase 3 - Students living in the residence halls are able to be on any floor in their assigned building and may visit other residence halls during posted hours.  Face coverings may be required when social distancing guidelines cannot be met. 
  • Out-of-State Students
    The following will apply per phase:
    • Phase 1 - Students returning to residence halls or campus apartments from outside the state of Montana are required to complete a 14-day self-quarantine before access will be granted. Students will complete a health questionnaire and submit it to Residential Life & Housing before moving in.  
    • Phase 2 - Students returning to residence halls or campus apartments from outside the state of Montana are recommended to complete a 14-day self-quarantine in their home before traveling to Carroll.  Students will complete a health questionnaire and submit it to Residential Life & Housing before moving in.
    • Phase 3 - Students returning to residence halls or campus apartments from states and/or cities with high infection rates are encouraged to complete a 14-day self-quarantine in their home before traveling to Carroll.  Students will complete a health questionnaire and submit it to Residential Life & Housing before moving in.

Modifications to Campus Code of Conduct

Failure to adhere to and/or cooperate with Institutional directives related to social distancing, face covering requirements, and/or other policies related to COVID-19, may result in required participation in the formal student conduct process. (See Code of Student Conduct, Article V: 8, 10, 11)

Residential Dining

To ensure the health and safety of all, the following protocols have been put in place for residential dining.

  • Phase 1 - The following will apply:  
    • Grab & go meals only.
    • Face coverings required for staff and customers.
    • Placement of floor markers that indicate 6’ distancing in areas where people may need to stand in line.
    • Continued cleaning and sanitation through the day.
    • Assess the health of all employees at the beginning of each shift.  Send home anyone with symptoms of any kind. 
    • Ensure constant handwashing by employees when not wearing gloves.
  • Phase 2 - The following will apply:  
    • Meals served through the cafeteria line by Sodexo employees wearing face coverings and gloves.  
    • Assess the health of all employees at the beginning of each shift. Send home anyone with symptoms of any kind. 
    • Face coverings required for staff and customers.
    • Placement of floor markers that indicate 6’ distancing in areas where people may need to stand in line.
    • Limit capacity to 75% of normal operating capacity to allow for adequate group spacing. 
    • Allow no more than 10 people at a table.
    • Increasing table spacing by removing tables or marking tables as closed.
    • Clean all surfaces accessible to customers between use, including tables and chairs.
    • Remove tabletop items, including condiments, menus, napkins, and décor.
    • Serve food on paper plates and use plastic single use napkins and cutlery.
    • Use bottled beverages or serve beverages.
    • Provide tissues and no-touch disposal receptacles through the facility.
    • Place hand sanitizer at the entrance of the dining facility and at food lines.
    • All surfaces touched by customers, as well as frequently touched surfaces, such as doorknobs, handrails, and light switches will be frequently wiped down and disinfected. 
  • Phase 3 - Normal business operations unless otherwise directed by the State, while continuing to practice health and safety protocols with enhanced cleaning, handwashing, and distancing when possible.

Fall Semester Plans for The Wellness Center

The following will apply per phase:

  • Phase 1 - The Wellness Center is open with limited hours for pre-scheduled appointments only. The nurse is available during regular business hours for consultation via phone or Zoom. All counseling appointments will be conducted via Zoom. 
  • Phase 2 - The Wellness Center is open to all students, faculty and staff during regular business hours. Nurse is also available during regular business hours for consultation via phone or Zoom.  Students need to schedule appointments for counseling services.
  • Phase 3 - The Wellness Center is open to all students, faculty and staff during normal business hours. Walk-ins are welcome for health services. Students need to schedule appointments for counseling services.