Suspicious Envelope or Package

An envelope or package may be considered suspicious for any of the following reasons:

1. Inappropriate or Unusual Labeling
      a. Strange or no return address
      b. Excessive postage
      c. Handwritten or poorly typed addresses
      d. Misspelling of common words
      e. Incorrect title(s) or title without a name
      f. Not addressed to a specific person
      g. Marked with restrictions such as "personal, confidential, or do not x-ray"
      h. Marked with any threatening language
      i. Postmarked from a city or state that does not match the return address

2. Appearance
      a. Powderly substances felt through or appearing on the envelope or package
      b. Oily stains, discoloration, or strange odor
      c. Lopsided or uneven envelope
      d. Excessive packaging material such as masking tape or string

3. Other Suspicious Signs
      a. Excessive weight
      b. Ticking sound
      c. Protruding wires
      d. Aluminum foil

In response to a suspicious envelope or package:

  • Remain calm.
  • Call 911 or contact a member of the Emergency Response Team to assess the situation. If an Emergency Response Team member is not immediately available, contact 911 to report the suspicious envelope or package.
  • Do not remove the suspicious envelope or package from the point of discovery. Do not carry the envelope or package, show it to others or allow others to examine it.
  • Do not shake or empty the contents of the item.
  • Put the item down on a stable surface. Do not sniff, touch, taste or look closely at it or at any contents that may have been spilled. If possible, gently cover the item with a trash can.
  • Alert others in the area about the item, evacuate the room closing doors as you exit the area, and take action to prevent others from entering the area.
  • Wash hands with soap and water to prevent spreading potentially infectious materials to face or skin. Seek additional instructions for exposed or potentially exposed persons.
  • Provide Emergency Responders with a list of persons who handled the item and/or may have been in the room/area when it was discovered.