Carroll College, Helena Montana
Carroll College Counseling Services

Counseling Services

What is counseling?

Counseling is a process that involves the development of a trusting, confidential professional relationship that focuses on personal problems.  At Carroll, it is an opportunity for you to talk with a counselor who is objective and is a skilled listener for the purpose of helping you clarify issues; gain insight into your thinking, feeling, and behaving; and mutually developing a plan to accomplish your goals.

Why counseling?

Almost all students experience difficulties from time to time that can interfere with their success or sense of well-being. Some of the issues often encountered are, but are not limited to, relationships, stress, depression, sleep difficulties, anxiety, eating issues, thoughts about death or suicide, sexual/gender identity concerns, low self-confidence, sexual trauma, making life decisions and many more. Professional assistance is available to help you navigate the obstacles successfully.

TAKE A CONFIDENTIAL, ONLINE SCREENING to help you decide if you could benefit from counseling.

Who can receive counseling?

Counseling is offered to all Carroll students free of charge, and all sessions are confidential. (Your privacy is protected by Montana State Code/Law.)

When is counseling offered?

Our normal office hours are Monday-Friday, from 9:00 AM until 4:00 PM. We are closed for lunch from noon to 1:00 PM. You can ask for the first available appointment time or specifically for one of our three counselors. Emergency cases are seen the very same day. (For after-hours emergencies contact the On-Call Community Living Hall Director @ 406-459-0540.)

How do I make an appointment?

Call our Office Manager @ 406-447-5441 to schedule an appointment that works for you. Making your first appointment can take a lot of courage, but give counseling a try... a lot of students do. 

Where is counseling services?

We are located in the Wellness Center in the basement of the freshman residence hall, Guadalupe Hall.

Mike Franklin Memorial Award

The Montana College Counseling Association has created the Mike Franklin Memorial Award, in honor of Carroll’s former Director of Counseling Services, Dr. Mike Franklin, to be awarded to an individual who has demonstrated outstanding work in collegiate mental health efforts.

Nominations for the first recipient of the Mike Franklin Memorial Award are due August 15, 2015. The award will be presented at the association’s annual conference, September 3-4, 2015, which will be held at Carroll College.

HOW ARE YOU FEELING?

CLICK HERE to take a confidential, online screening to see if you may be having symptoms of an emotional health issue. 

A screening is NOT a diagnosis, but it can help you decide if you might need professional help.

What Students Are Saying About Counseling Services

Counseling Services regularly offers students the chance to provide feedback on their counseling experience. Read the most recent survey results.

Counseling Satisfaction Survey

My counselor was knowledgeable about my issues and concerns.

Strongly agree-72.34%
Mostly Agree- 19.15%
Neutral - 8.51%
Disagree - 0%

I would recommend Counseling Services to a friend.

Strongly agree - 80.85%
Mostly agree - 10.64%
Neutral - 6.38%

Additional comments from students:

  • It was helpful to talk about my problems to someone who was totally open-minded and understanding.
  • They gave me tools to deal with depression and anxiety.
  • Each session was focused and brought to light a new perspective.
  • Great to talk with someone knowledgeable and understanding but also detached from my situation.
  • The counselor was extremely helpful and let me talk and vent without fear of being judged.

Health 101