Scuritas/Campus Security

Student Satisfaction Inventory (2010)

The Student Satisfaction Inventory measures student importance and student satisfaction with items about the operations, services and attention students receive at the college. Students indicate on a scale of 1 to 7 (with 7 being the highest rating) their assessment of the item. Student importance and student satisfaction data are reported with benchmark data for national four-year private colleges. 

Item Carroll
College Student
Importance 
Carroll 
College Student
Satisfaction
Gap National
Four-Year Privates 
Student Importance
National
Four-Year Privates 
Student Satisfaction
Gap  
The campus is safe and secure for all students. 6.42 5.80 0.62   6.41 5.590.82
Security staff respond quickly in emergencies.  6.02 4.36 1.666.24 4.941.30


Carroll College students report that a safe and secure campus for all students is very important to them but they are less satisfied. The quick response of security staff in emergencies is important to Carroll College students with a significant gap in satisfaction. As far as benchmark data, Carroll students scored importance levels comparable and satisfaction levels greater on safe and secure campus than students at national four-year private colleges. Carroll students also report less importance and less satisfaction at the quick response of security staff in emergencies than students at national four-year private colleges.
 

Item Carroll
College Student
Importance 
Carroll 
College Student
Satisfaction
Gap National
Four-Year Privates 
Student Importance
National
Four-Year Privates 
Student Satisfaction
Gap  
The amount of student parking spaces on campus is adequate. 5.92 3.48 2.44 3.90 2.100.54
Parking lots are well-lighted and secure. 5.82 4.59 1.23 6.06 4.96 1.10


Carroll College students report that an adequate amount of student parking spaces on campus is important to them but they are significantly less satisfied. Carroll students also reported that well-lighted and secure parking lots are important to them and they are considerably less satisfied. As far as benchmark data, Carroll students indicate higher importance level and higher satisfaction level on an adequate number of student parking spaces than students at national four-year private colleges. In addition, Carroll students report less importance and less satisfaction with well-lighted and secure parking lots than students at national four-year private colleges.

Student Life Annual Survey (2011)

The Student Life Annual Survey is administered each spring as an on-line survey. This year we had 384 students of the 1400 students enrolled for Spring 2011 submit responses.  

1. Which of these interactions have you had with a Securitas officer at Carroll? Check all that apply.

  Response Percent
 Reported an incident to a Securitas officer 7.0%
 Requested assistance from a Securitas officer 9.6%
 Requested an escort from a Securitas officer 0.9%
 Confronted by a Securitas officer 7.6%
 Informal conversation with a Securitas officer 41.5%
 Recieved a parking ticket from a Securitas officer 47.1%
 I have had no interactions with a Securitas officer 31.0%

2. I find Securitas officers approachable.

  Response Percent
 Strongly Agree 9.0%
 Agree 51.2%
 Disagree 18.6%
 Strongly Disagree 7.3%
 Unable to Evaluate 14.0%


3. Securitas officers are able to resolve problems with fairness and consistency.

  Response Percent
 Strongly Agree 4.9%
 Agree 23.0%
 Disagree 14.5%
 Strongly Disagree 8.7%
 Unable to Evaluate 48.8%
 

4. Securitas has been available (between 7pm-7am) to answer my questions and/or give me assistance when requested.

  Response Percent
 Strongly Agree 4.4%
 Agree 19.0%
 Disagree 6.7%
 Strongly Disagree 6.4%
 Unable to Evaluate 63.5%

5. Which safe practices have become a part of your life at Carroll College? Check all that apply.

  Response Percent
 Lock room doors 60.4%
 Lock vehicle doors 77.4%
 Keep money and keys out of plain view 77.4%
 Limit personal information posted on-line 68.3%
 Walk in lighted areas 45.7%
 Walk with others, not alone 34.3%
 Use a designated driver when drinking alcohol 61.6%
 Attend/leave parties with friends, not alone 45.5%
 Do not open locked building doors for strangers 36.4%
 Discuss boundaries for physical intimacy 38.4%
 End unhealthy relationships 34.6%
 Report unwanted physical or sexual contact 9.4%
 Talk to a counselor to address a personal problem 23.8%
 Ask for help 35.5%
 Report suspicious, unusual or unexpected behaviors 18.8%


Critical Incidents

How confident are you in the ability of Carroll to handles these critical incidents:

Building lockdown
25.6%   Very Confident
45.9%   Somewhat Confident
12.5%   Somewhat Unconfident
  5.8%   Very Unconfident
10.2%   Unable to Evaluate

Campus lockdown
21.0%   Very Confident
42.9%   Somewhat Confident
15.7%   Somewhat Unconfident
  9.0%   Very Unconfident
  11.4%   Unable to Evaluate

Fire alarm
45.1%   Very Confident
36.6%   Somewhat Confident
9.9%   Somewhat Unconfident
  2.3%   Very Unconfident
  6.1%   Unable to Evaluate

Mssing student
23.5%   Very Confident
41.9%   Somewhat Confident
16.0%   Somewhat Unconfident
  6.7%   Very Unconfident
11.9%   Unable to Evaluate

Safety Notice
32.5%   Very Confident
41.9%   Somewhat Confident
9.9%   Somewhat Unconfident
  4.4%   Very Unconfident
7.9%   Unable to Evaluate

Sexual Assault
26.2%   Very Confident
37.9%   Somewhat Confident
16.3%   Somewhat Unconfident
  7.3%   Very Unconfident
12.2%   Unable to Evaluate

Parking

How many parking tickets have you received at Carroll during this past academic year?
53.3%   None
35.7%   1-3 parking tickets
  8.1%   4-6 parking tickets
  2.3%   7-10 parking tickets
  0.6%   More than 10 parking tickets

Did you purchase a campus parking permit during this academic year?
51.7%   Yes
48.3%   No

Did you park a vehicle in campus parking lots or on campus roads during this academic year?
69.6%   Yes
30.4%   No