The Student Satisfaction Inventory measures student importance and student satisfaction with items about the operations, services and attention students receive at the college. Students indicate on a scale of 1 to 7 (with 7 being the highest rating) their assessment of the item. Student importance and student satisfaction data are reported with benchmark data for national four-year private colleges.
|The staff in the health services area are competent.||6.27||5.90||0.37||5.85||4.87||0.98|
Carroll College students report that the competency of the staff in the health services area is important to them. The satisfaction level is slightly lower than importance. As far as benchmark data, Carroll students scored importance levels and satisfaction levels with the compentence of health services staff higher than students at national four-year private colleges. In addition, Carroll students report less of a gap between importance and student satisfaction than students at national four-year private colleges.
The Student Life Annual Survey is administered each spring as an on-line survey. This year we had 384 students of the 1400 students enrolled for Spring 2011 submit responses.
1. From your experience, are Health Center staff readily available for Carroll students?
18.8% Unable to Evaluate
2. From your experience, how would you describe the quality of health care that you received from the Health Center during this past year?
21.5% Very Good
25.9% Unable to Evaluate
3. How comfortable would you feel going to the Health Center for help with:
Unable to Evaluate Allergies 65.7% 13.0% 1.9% 1.1% 18.3% Ear, Nose & Throat 67.8% 17.3% 2.3% 1.7% 12.4% Flu 69.1% 16.8% 2.3% 1.3% 10.4% Health Education 49.9% 24.1% 6.6% 2.3% 17.1% Injuries 62.0% 17.5% 4.5% 1.7% 12.4% Intestinal
53.2% 20.6% 8.3% 3.6% 14.3% Pain 63.0% 18.1% 4.3% 2.6% 12.1% Pregnancy 23.3% 11.5% 10.3% 14.5% 40.4% Sexually- Transmitted
26.1% 15.2% 11.8% 18.6% 28.4% Upper Respiratory Difficulties 64.2% 17.5% 3.4% 2.1% 12.8%
4.How often do you feel that you eat healthy meals?
Response Percent Response Count Always 3.1% 11 Frequently 53.2% 189 Occasionaly 35.8% 127 Sledom 7.0% 25 Never 0.8% 3
5. How often do you feel that you make good decisions regarding your use of alcohol?
Response Percent Response Count Always 50.0% 178 Frequently 36.0% 128 Occasionally 11.5% 41 Seldom 2.5% 9 Never 0.0% 0
Carroll College hired the campus planning firm of Dober Lidsky Mathey to update the college's master plan. Exhibit 3.3 of the master plan compares the average amount of space in nine space types at colleges with enrollments below 2,500 surveyed by the Society for College and University Planning (SCUP) for the 2006 Campus Facilities Inventory Report. A sample of the exhibit provides these benchmarks:
Exhibit 3.3 - Comparison of Carroll Space to SCUP Peers
|SCUP Survey Avg per Student||26||43||2||27||53||133|
|Carroll Existing Space||42,096||63,059||1,606||34,097||45,439||139,880|
|Carroll Existing per Student||29||44||1||24||32||97|
|Carroll NASF at SCUP Averages||38,136||61,438||2,420||39,030||75,876||191,581|
Dober Lidsky Mathey reported that the amount of space used for health care is lower than peer norms.
The firm recommended: "Develop a plan to improve near and long-term space assignments for the college's administrative and student services functions."
Source: Centennial Plan, 2008-2009, Carroll College. Dober Lidsky Mathey. December 2009.
Overall, how would you rate your health?
51.4% Very Good
How frequently do you engage in aerobic exercise (e.g. running, walking, hiking, swimming)?
14.1% I do not exercise regularly.
27.9% 1-2 hours per week
27.0% 3-4 hours per week
15.2% 5-6 hours per week
15.8% More than 6 hours per week
How often do you feel that you are "sleep deprived" (i.e. dont get enough sleep to function effectively)?
Source: Student LIfe Annual Survey (2011)
Which of these health services in Helena have you used during the past year?
66.5% Carroll College Health Center
28.4% Urgent Care
15.6% St. Peter's Hospital Emergency Room
13.2% St. Peter's Hospital
32.4% Medical Clinic/Doctor's Office
19.0% I have not used any of these health services in Helena.
Source: Student LIfe Annual Survey (2010)