Carroll College, Helena Montana

CCIT Help

Your Carroll Network Account: Getting Connected

Your network account will allow you to utilize a campus computer in any of the computer labs, libraries or classrooms. It will also allow you to connect your own computer wirelessly to the Internet anywhere on campus or through a wired connection in your dorm room. The account consists of a username and password and will also be used to access your Carroll emailMoodle and MyCarroll. Once you have registered as a student,  an account will be created for you. You will be able to retain this account as long as you are continually enrolled at Carroll College. As a new student at Carroll College, you should receive a letter with your account information prior to the start of classes. If you have any questions concerning your Carroll network account, please contact CCIT @ (406)447-4357 or stop by our offices in 113 O'Connell Hall.

Account Details

Generally, your username will be your first initial and your last name. For example, if your name was Jane Smith, your username would be jsmith. Your e-mail address will be your username, followed by @carroll.edu - i.e., jsmith@carroll.edu. To access your Carroll email, go to the Carroll Student webpage, click on the Carroll E-mail Icon and then sign on using your username and password.

A temporary password will be set for the account but you will be asked to change it the first time you login. It is very important that you do not share your password with anyone else. CCIT does not have access to your password but can reset the password if necessary. You will be asked to change your password on a periodic basis to maintain it's security.

Please be sure that you have read Carroll's Acceptable Use Policy before logging on to the network and understand what type of activities that are prohibited. You will be held responsible for all activity that takes place using your assigned account.

Computer Labs

Computer Labs are located on the first floor of Simperman Hall, in the Corette Library, in Resident Halls, and in select departments. Computer Labs are used for class sessions as well as providing open use times and access to shared printing. See Craig Blaker, Academic Support Specialist, manages all computer labs on campus. His office is located near the Simperman Hall computer labs in Simperman Hall 148.  Craig is available to assist students and faculty during regular business hours.   See the Main Labs page for more details.

Computer Supplies

Computer supplies, included ethernet cables and USB drives are available in the Saints Shoppe. If you are looking for a new software application, the Saints' Shoppe will be glad to order it for you at Carroll's educational discount prices. 

Computer Repairs

CCIT can assist students with software troubleshooting and network connectivity issues and with limited operating system and hardware issues.  CCIT encourages students to pursue warranty repairs if applicable. If you need your computer repaired, there are many reputable repair stores in Helena. Most are near campus and some offer special pricing for students. Check the yellow pages or contact the Help Desk at 447-4357 for locations. 

Recommended Computer

System:

Windows 7 or newer

Mac OS 10.6 or newer  

Hardware:

Any computer purchased within the last few years with wireless connectivity will be sufficient

TechSaints

The TechSaints are Carroll's student Technical support specialists. During the school year, they can be found in the Library from 6pm - 10pm Sunday through Thursday.