Carroll College, Helena Montana

Help and Information

Your Carroll Network Account: Getting Connected

Your network account will allow you to utilize a campus computer in any of the computer labs, libraries or classrooms. It will also allow you to connect your own computer wirelessly to the Internet anywhere on campus or through a wired connection in your dorm room. The account consists of a username and password and will also be used to access your Carroll email, Moodle and MyCarroll. Once you have registered as a student,  an account will be created for you. You will be able to retain this account as long as you are continually enrolled at Carroll. As a new student at Carroll, you should receive a letter with your account information prior to the start of classes. If you have any questions concerning your Carroll network account, please contact CCIT @ (406) 447-HELP (4357) or stop by the St. Charles Technology Support Center between 8:00 am -- 4:30 pm M-F.

Account Details

Generally, your username will be your first initial and your last name. For example, if your name was Jane Smith, your username would be jsmith. Your e-mail address will be your username, followed by - i.e., To access your Carroll email, go to the Carroll Student webpage, click on the Carroll E-mail Icon and then sign on.

You will also be given a password which you will be asked to change immediately. It is very important that you keep this password to yourself. Even CCIT won't have access to your password. You will be asked to change your password on a periodic basis to maintain it's security.

Please be sure that you have read Carroll's Acceptable Use Policy before logging on to the network and understand what type of activities are prohibited. You will be held responsible for everything that takes place on the network with your username and password. 

Computer Labs

Computer Labs are located on the first floor of Simperman Hall, in the Corette Library, in Resident Halls, and in select departments. Simperman Hall and Library Computer Labs are used for class sessions as well as providing open use times and access to shared printing.

Sean Courtney, Instructional Technology Support Specialist, manages all computer labs on campus. His office is located within the St. Charles Technology Support Center.  Sean is available to assist students and faculty during regular business hours. See the Main Labs page for more details.

Computer Supplies

Computer supplies are available in the Saints Shoppe. If you are looking for a new software application, the Saints' Shoppe will be glad to order it for you at Carroll's educational discount prices. 

Computer Repairs

CCIT can assist students with software troubleshooting and network connectivity issues and with limited operating system and hardware issues. CCIT encourages students to pursue warranty repairs if applicable. If you need your computer repaired, there are many reputable repair stores in Helena. Most are near campus and some offer special pricing for students. Check the yellow pages or contact the Help Desk at 447-4357 for locations. 

Recommended Computer


  • Windows 7 or newer
  • Mac OS 10.6 or newer


Any computer purchased within the last few years with wireless connectivity will be sufficient

Tech Saints

Tech Saints are students working for CCIT.

The 2015 Tech Saints are:

  • Peter Hansen
  • Carl Holm
  • Abra Casey
  • Maureen Lynch
  • Ibrahima Niang
  • Andy Villabos
  • Raena Whitney
  • Kidron Lee
  • Joseph Ikehara
  • Jordan Bowman

After Hours Technology Support is provided by a Tech Saint at the  Corette Library:

Sunday -- Thursday 7pm - 10pm