Help and Information

Get an Account: Your Best Way to Stay Connected

If you plan on using a campus computer in any of the computer labs, libraries or classrooms, or if you want to access network resources from your computer in your dorm room, you will need a network login account - a username and password. This will also provide a Carroll e-mail account for you to use while you are a student at Carroll. Once you have registered as a student, we will create an account for you. To activate your student account, pick up your account information at the CCIT table in Guad during Freshman Orientation or go to the CCIT office in O'Connell Hall, Room 113. 

Account Details

Generally, your username will be your first initial and your last name. For example, if your name was Jane Smith, your username would be jsmith. Your e-mail address will be your username, followed by @carroll.edu - i.e., jsmith@carroll.edu. To access your Carroll email, go to the Carroll Student webpage, click on the Carroll E-mail Icon and then sign on.

You will also be given a password which you will be asked to change immediately. It is very important that you keep this password to yourself. Even CCIT won't have access to your password. You will be asked to change your password on a periodic basis to maintain it's security.

Please be sure that you have read Carroll's Acceptable Use Policy before logging on to the network and understand what type of activities are prohibited. You will be held responsible for everything that takes place on the network with your username and password. 

Computer Labs

Craig Blaker, Academic Support Specialist, manages all computer labs on campus. His office is located near the Simperman Hall computer labs in SH 148.  Craig is available to assist students and faculty during regular business hours.  The Simperman Hall labs are staffed with student lab monitors after business hours and for limited hours on the weekends. They can assist with printing, network connectivity and answer software questions. 

Computer Supplies

Computer supplies are available in the Saints Shoppe. If you are looking for a new software application, the Saints' Shoppe will be glad to order it for you at Carroll's educational discount prices. 

Computer Repairs

CCIT can assist students with software troubleshooting and network connectivity issues but cannot perform hardware repairs.  CCIT encourages students to pursue warranty repairs if applicable. If you need your computer repaired, there are many reputable repair stores in Helena. Most are near campus and some offer special pricing for students. Check the yellow pages or contact the Help Desk at 447-4357 for locations. 

Recommended Computer

System:

Windows Vista or newer

Mac OS 10.6 or newer

  

Hardware:

 

Any computer purchased within the last few years with wireless connectivity will be sufficient

RTA

Your Carroll RTA's will be in the library Monday (8/22) through Thursday (8/25) from 6:30pm to 8:30pm each night to assist with connecting your wireless devices to the network.

You can also contact the RTAs and they will come to you. You can reach them via phone or email.


Hoonie Kim 447-4702

mnkim@carroll.edu


Sabrina Nystrom 447-4703

snystrom@carroll.edu