Right. Claim-that determines the duties of others in order to establish or preserve right relationship to us. Legitimate expectation or justified claim on someone else's action.

Duty: morally legitimate action or inaction required by role. Always a duty to someone or some group. These latter persons have a right.

Human rights and legal rights

• HR justified in the dignity or inherent value of the HP
• Legal right: "created right." By gov't action, contract or promise, relationship (!)

Elements of duty: subject, object, content, strength

Stakeholders: persons or groups of persons affected by decisions of people in the organization
Core Stakeholders
Stakeholder theory:
NO: No group or person ever more important.
YES: No group or persons always more important.
All decisions should respect the rights of those affected. Many interests; handful of rights.
Relevant Stakeholders-stakeholders in a situation with rights.
Hard cases: "renegotiate" rights (mutually adjust content) or prioritize.

RIGHTS OF CORE STAKEHOLDERS: MAINTAINING RIGHT RELATIONSHIPS>>>

Human rights: Life, Human Dignity, Community, and Property

• Life: right to life and health, right to safety.
• Dignity: right to respect for persons, right to freedom right to work right to assistance
• Community: right to participation, right to truth, right to education, right to freedom of speech.
• Property: right to secure possession, right to fairness in exchange, right to use, enjoy, and dispose of property.

Legal or created rights of core stakeholders

General duty: Keep promises and honor contracts.

Specific duties

To Customers:

• Right to a fair price
• right to information required to make a sound buying decision
• right to a product or service consistent with reasonable expectations
• right to products or services adequate to needs (no monopoly)

To Employees:

• right to fair compensation
• right to a safe working environment
• right to information relevant to job performance and security
  • right to training
  • right to a candid and fair evaluation
• right to reasonable freedom in doing the job
• right to loyalty
• right to fairness in termination
• right to flexibility (illness, family emergency, etc)
• right to job stability and security

To Investors:

• right to competent management aimed at producing a reasonable return on investment
• right to vote on certain decisions
• right to (declared) dividends
• right to residual assets
• right to sell shares

To Creditors:

• right to timely payment
• right to competent management aimed at avoiding unnecessary risk
• right to adequate information (disclosure)

To Suppliers:

• a right to loyalty
  • right to an opportunity to bid or to adjust prices
  • right to preference over competitors
• right to timely advice of changes

To Communities:

• a right to support for the common good
  • right to a safe and clean environment
  • right to decisions and actions that do not unnecessarily disrupt the community
• right to efficient and effective use of resources (privatization)

To Competitors:

• right to compete
• right to expect activities that do not unfairly distort the market
  • right to honest statements
  • right to "honest" pricing