Carroll College, Helena Montana

ILL Policy

Interlibrary Loan (ILL) Policy

Before You Place a Request

  1. Check the Corette Catalog to see if the item(s) is available at the Corette Library
  2. Check Journals A-Z to see if an article is available full text online from one of the databases to which the Corette Library subscribes.

Request Forms

Plan ahead to allow for the time it will take to receive the materials requested. Materials that are needed in less than seven (7) days from the request date will not be processed or requested, because we cannot guarantee their arrival. If you are in a hurry, a librarian can help you find the material at a nearby library, or find comparable sources available at the Corette Library. 

Important: Please complete all required fields as thoroughly as possible. Please contact a librarian if you would like assistance filling out a form.

Please make your request electronically.

Interlibrary Loan Contact: 

Borrowing of Materials

As an alternative to borrowing, the library will consider purchasing requested items, taking into account anticipated use, availability, price and the library's collection management policy.

Books, articles, dissertations, and book chapters may be borrowed if available. Many libraries do not lend audiovisual materials, rare books, reference books, archival materials, textbooks, etc. Requesting material as early as possible in the research process allows for the best borrowing success.

Please note citation information and material you wish to quote while a book is in your possession. Due to ILL costs, we will not re-request items.

Only in exceptional circumstance will the following materials be borrowed:

  • Items that are owned by the Corette Library but temporarily in use.
  • Items available in full text in databases that are made freely available to the user.
  • Materials not related to research, such as textbooks.

The library will refer users to other local, accessible libraries that are known to hold the requested item before trying interlibrary loan.  Carroll students may also borrow directly from Lewis & Clark Public Library.

Treatment of Materials

Library items differ from books you rent from Amazon or the Saints' Shoppe; library items are communal property loaned to you for free, and must be kept in good condition.

When using library books, including ILL items, please do not:

  • Write in pencil or ink;
  • Highlight;
  • Dog-ear or fold pages.

If you would like to mark up a section of a book, copyright laws allow you to photocopy a chapter or section for your personal use; you can mark up the copy instead of the item. If you need to annotate the entire book, you may consider purchasing the item yourself.

We understand that accidents happen, but please be cautious of spilling food and drinks on library materials, including ILL items.

Lending libraries may charge replacement fees for damaged items. You are responsible for these charges.

Articles do not need to be returned to the lending library, so you may annotate them.

Under what circumstances can I request an item via ILL?

Material not owned by Corette Library may be requested via ILL

If an item belonging to Corette Library is checked out, we will recall the item for you, meaning the patron who has it must return it within three days for your use. This is more expedient than requesting an interlibrary loan. Please contact Milly Allen at or 447-4346 to place a recall. 

Electronic materials, including journal articles and eBooks, are considered part of the library's collection. Please download VMWare, a virtual desktop, to access electronic resources off campus.

To ensure accessibility to those with disabilities, or if an eBook is not working, we will request a print copy of an eBook. In other cases, we will instead assist you become comfortable with electronic resources.  If you have trouble using electronic resources, please contact Karla Hokit at or 447-4493. 

Consulting with a librarian about obtaining or identifying research materials always ensures the best success.

How long will it take to get the materials?

No one can predict exactly when a particular interlibrary loan request will be filled, due to variables such as processing times and shipping. Average fulfillment times are below.

The "Not Wanted After Date" in the request form is defaults to thirty days from the date of request. If you need an item sooner than that, it helps us if you change the "Not Wanted After" date to the correct date before submitting your requests. If we do not think we can fulfill your requests by that date, we will alert you as soon as possible so you may meet with a librarian to find comparable sources within the Corette Library's collection. 

Books (called "Loans" in ILLiad) typically take from one to two weeks to arrive, but can take up to one month. Books from outside the contiguious United States take much longer (see below)

Articles typically arrive electronically, and faster than books. It can take one day to two weeks, but usually it takes one to three days. Print journal articles from outside the contiguious United States take much longer (see below).

Materials from outside the contiguious United States: We exhaust all other sources before borrowing from outside the contiguious 48 states; this is because physical materials borrowed from outside the U.S. (including Canada), Hawaii, and Alaska take the longest -- three to eight weeks, and sometimes longer. 

Due to international copyright laws, journal articles from outside the U.S. are almost invariably photocopies sent via mail, and take much longer than electronic articles. 

How will I receive and return the materials?

Most journal articles will be sent to the email address that you provide when completing the ILL form.  Print copies of articles are yours to keep.

Books are available at the Corette Library for pick up at the library Circulation Desk.  The library will contact you when the requested material arrives. Items should be returned to the Library Circulation Desk by the due date, which is determined by the lending library.

Items that are requested and not picked up are subject to an eight dollar ($8.00) handling fee.

May I renew ILL material?

Renewals must be requested before the due date. Renewals vary depending on the policy of each lending library -- Corette Library cannot override policies set by the lending libraries. Library staff cannot call an institution to request a renewal after the item is due.
You may renew your item by following these steps four days to one day before the due date:
  1. Log on to ILLiad.
  2.  Click "Checked Out/Renew Items" in the left-hand navigation bar.
  3. Click the transaction number of the item you would like to renew.
  4. Click "Renew Request."
  5. Check back to see if your renewal was approved by the lending library.
Some libraries renew for a short period of time and some will not allow renewals. Please return the item by the original due date if a renewal is not granted. ILL materials accrue overdue fees of $0.50 per day/book.

Copyright Restrictions

The Copyright Law of the United States (Title17, United States Code) governs the making of photocopies or other reproductions of copyrighted material.

What should I know about Copyright?

Corette Library follows the CONTU Guidelines for ILL.  See also the Corette Library's copyright guide.

Submission of Request Forms

Corette Library uses ILLiad to process interlibrary loan requests. First time users can create an account here. Returning users can log in to their existing account here

Please complete citation information as thoroughly as possible. You may contact library staff for assistance with citations at

The library may contact you in order to clarify any request.


All current students, faculty and staff of Carroll College may use ILL services.

Fees and Charges

Each ILL request costs the Library in staff time, software costs, etc; the library absorbs these costs. On occasion, material is requested for which our library is billed an additional cost; in such a case Corette Library may ask you to absorb part of the cost. Corette Library will never accept charges on your behalf without your express prior agreement. Overdue ILL materials accrue fines of fifty cents ($.50) per day/book. The Corette Library will charge fines for items not returned on time and replacement costs and fees for lost items. Requesters may be charged for failure to pick up ILL items.