Carroll College, Helena Montana

Award Letter Questions

Q: How do I get to my award letter?
A:
If you are a current student you will receive an e-mail when your financial aid award is complete.  The email will provide you with instructions to go online to the Financial Aid Award Page, and select Step 1 "Accepting or Rejecting Your Financial Aid."  If you are an incoming freshman you will receive an award letter in the mail along with a cover letter.   Please accept or decline each award by checking Yes or No and sign and date it at the bottom.  Send the completed Award Letter back to the Financial Aid Office.  Go online to to the Financial Aid Award Page,  to complete additional steps as necessary as listed in the cover letter.

Q: How long do I have to decide whether or not I want to accept my financial aid award?
A:
Students are generally provided with two weeks to review and accept their financial aid award.

Q: Do I have to complete all six steps?
A:
Students must complete only the steps that apply to them.

Q: Do I have to do the steps each time I view my award?
A:
NO

Q: Do I have to qualify my award letter?
A:
Only first-time students are requested to qualify their award letter.

Q: Can my financial aid award change?
A:
Yes, if changes are made to the student's financial aid, a revised award letter is sent to incoming freshman. Current students will receive an email.

Q: I already accepted my letter online and I received a noticed I need to go online and accept and/or view my award again, why?
A:
If you received notice that you need to go online to review you award, this means that revisions were made to your initial Financial Aid Award and the updated award was sent to the MyCarroll portal.