Carroll College, Helena Montana

Transcripts

Transcript Requests

  • FERPA, the Family Educational Rights and Privacy Act, requires that Carroll College obtain a signed request from a student before releasing any confidential information, including a student’s academic transcript.
  • All orders must be placed online through the National Student Clearinghouse and paid by credit card.

Current Students โ€“ How to Order a Transcript

  1. Log into MyCarroll using your Carroll username and password.
  2. Click on the red “Transcripts and Enrollment Verification” button, which will take you to the National Student Clearinghouse student self-service site.
  3. From here you can download an enrollment verification or a good student discount certificate. For official transcript requests, click on the “Order or track a transcript” link, which will take you to the National Student Clearinghouse transcript ordering site.
  4. You will need a valid credit card and email address to complete your order.
  5. The site will provide instructions for placing your order, including delivery options and fees. See below for more information.

Alumni/Former Students โ€“ How to Order a Transcript

National Student Clearing House

  1. Go to the National Student Clearinghouse transcript ordering site.
  2. You will need a valid credit card and email address to complete your order. You will also be required to provide your Social Security Number or Carroll College ID number.
  3. The site will provide instructions for placing your order, including delivery options and fees. See below for more information.

Delivery Options

You may order your transcripts using the following methods:

PDF

Electronic PDF Transcripts orders are the quickest method of delivery; however, it is the responsibility of the requestor to ask the recipient (college, employer, or school) if they accept electronic pdf transcripts as "official".

Hold for Pickup

Hold for Pickup transcripts are sealed and printed on secure paper.  If you select this option, the system will automatically generate an email stating your transcript is ready, however, this is a manual process which requires 2 to 3 business days for processing. You will receive an email from Carroll College when your transcript is ready for pickup.

Mail

Mailed official transcripts are sealed and printed on secure paper and sent via U.S. Postal Service or by a contracted delivery courier service.

Fees

The base cost for a transcript is $5.00, plus a $2.25 processing fee. Electronic PDF transcripts—the quickest method of delivery—carry an additional $1.00 charge. This means that students and alumni ordering a single, electronic transcript will pay $8.25 for that transcript. If multiple transcripts are requested within the same online order, total charges will depend on the delivery method. You will be able to review costs before completing your order.

Carroll College offers FedEx delivery for those needing expedited or international mail service. Transcripts are processed within 24 hours, excluding weekends, and mailed via FedEx (no weekend or holiday deliveries, cannot deliver to P.O. Boxes). Fees for FedEx delivery are in addition to other transcript charges. Please refer to the rate table below.

FedEx Rates
International $60.00
Standard Overnight (USA) $40.00

Important Notes

Transcripts will not be released until all outstanding debts to the College have been satisfied.

Transcripts can be ordered using any major credit card. Your credit card will be charged when Carroll College sends your transcript(s). Order updates will be emailed to you along with text messages if you desire. You may also track your transcript order online.

Questions? Please call the Registrar’s Office at (406) 447-5435 or email registrar@carroll.edu.